System Design · Amazon · Hard
Overview: Reliable Multi-Turn AI Chatbot Grounded in an Approved Knowledge Corpus This design describes a chatbot that answers only from an approved knowledge corpus, respects per-user access controls, communicates uncertainty honestly, and serves responses quickly across multi-turn conversations. 1. Approved Knowledge Corpus and Indexing Ingest only documents from the approved corpus. Version every document and track provenance. Split documents into small chunks with stable…
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